April 13, 2022 in 

Organized and Energized! The Podcast: a lightbox reading Podcast, white headphones and the show logo on a desk

Episode 25

with Sheila Ann Mac, reboot consultant, mastermind facilitator, real estate agent and gift store owner · April 13, 2022 · 21 min

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TL;DR

Reboot consultant Sheila Ann Mac opened her first gift store at 23 in Montrose, California, grew to five stores and used store sales to buy her own buildings.

Sheila says that if she started over she would set up business credit right away; by 25 she had used it to buy a van and property for her store.

She tells the story of a popular local clothing store whose owners funded each holiday season by borrowing against their house and lost their home when they had to retire.

After a fire destroyed her new beach home in Ventura, Sheila moved to Beverly Hills and wrote a book that uses one formula for life shifts such as grief, divorce, parenting and elder care.

Sheila offers listeners a free introduction to her Boots Formula and a Boots meditation at sheilamac.com/freegift.

Published · Updated

What is this episode about?

Kathi Burns, CPO®, Business FLOW Strategist, talks with Sheila Ann Mac, a reboot consultant, team leader and mastermind facilitator with more than 20 years in sales, leadership and personal development. Sheila opened a gift store at 23 with six months of free rent and $5,000 a month due after that, grew to five stores, and started buying her own buildings. Older shop owners asked how she did it, and she began consulting before she knew the word. You'll hear why Sheila says she would set up business credit from day one, the story of a family store that funded itself with personal credit and lost its home, how she moved into teaching commercial real estate investing, and how losing her Ventura home in a fire led her to design her life on her own terms and write a book about life's big shifts.

Now I get to reinvent myself and my life on my terms.Sheila Ann Mac

Jump to links and resources · Part of How do I grow my business without burning out? · All episodes · Every guest

What are the key takeaways?

  • Sheila Ann Mac opened a 5,000 square foot gift store in Montrose, California, at 23, hired a marketing consultant to make the rent, and grew to five stores.
  • She got her real estate license so she could be paid for helping older shop owners buy their own buildings, and charged her first coaching client a percentage instead of a fee.
  • Sheila says that starting over, she would set up business credit right away; she sees personal credit as something for emergencies, not for funding a business.
  • She describes a family clothing store that borrowed against its house each holiday season and lost the home when the owners had to retire.
  • Sheila's de-stress is a lifestyle she designed around what makes her happy: two homes, a wellness center, dancing, paddle boarding and family time.
  • A fire destroyed Sheila's new beach home, car and belongings; she says the life she rebuilt in Beverly Hills turned out better than the one she had planned.
  • Her book uses one formula for life shifts, with chapters on grieving, divorce and relationships, parenting, elder care and, last, lifestyle design.
Kathi Burns, CPO®, Business FLOW Strategist and host of Organized and Energized! The Podcast

This episode is brought to you by the Business Logjam Session

A private 75-minute online session with Kathi Burns to find the one thing holding your business back and leave with your next steps. It is the same F.L.O.W. process Kathi uses with her own clients: Focus on your goals, Locate your logjams, Outline your solutions, Walk away knowing your next steps.

Find What's Holding Me BackInterested in sponsoring the show? Get in touch.

How did Sheila Ann Mac start her first business?

Sheila opened her first gift store in Montrose, California, at 23. She negotiated six months of free rent on a 5,000 square foot store, then had to make $5,000 a month, so she hired a marketing consultant and redid everything in the store. She grew to five stores and started buying her own buildings with store sales. Older shop owners asked how she did it, and she got her real estate license so she could be paid for helping them buy buildings.

Listen from 0:33

Should you use business credit or personal credit for your business?

Sheila Ann Mac says that if she started over, she would set up business credit right away and keep it separate from personal credit. By 25 she had used it to buy a van and property for her store. In her view, personal credit is for emergencies, like helping your kids, not for funding a business.

Listen from 4:35 · Related reading: organizing your business finances

What can happen when you fund a business with personal credit?

In the story Sheila tells, a family lost its home. A popular local clothing store ran for about 25 years by borrowing against the owners' house to buy holiday merchandise in June, then paying the house down after the holidays. They never bought a building, so when the husband got sick and they needed to retire, they could not sell the business and lost their home. Sheila adds that in a high-rent area you have to see whether the location really pencils out.

Listen from 5:28

How can entrepreneurs create more freedom in their business?

Sheila's answer is to diversify and invest in something that creates passive income, starting with business credit. She took her gift stores online, rented out the buildings she had paid off, and travelled full-time as a landlady once her kids were older. Today one of her kids runs the online stores, which supports his family and still gives her income.

Listen from 8:05

How did Sheila Ann Mac get into teaching real estate investing?

She was invited to teach it because she had been doing it for years. Sheila had used her real estate license to help people buy buildings and do 1031 exchanges, and she didn't realize how unusual that knowledge was. eXp Realty invited her to teach an online course on commercial investing and 1031 exchanges for real estate agents; she later also worked with Keller Williams in Beverly Hills and Las Vegas, mostly on referrals and classes.

Listen from 9:30

How do you design your life on your own terms?

For Sheila Ann Mac, you build your lifestyle around what you want and what makes you happy. Hers includes two homes, a wellness center, dancing and family time. She treats a life shift as a chance to reinvent herself on her terms, because in the end what matters is being happy with family and friends.

Listen from 10:52 · Related reading: take a break

How do you reinvent yourself after a loss?

Sheila Ann Mac started by asking what she would tell her best friend in the same situation. A fire took her new Ventura beach home, car, belongings and cat. After weeks in a 400 square foot room, a job offer took her to Beverly Hills; she says the new life turned out better than the one she had planned.

Listen from 13:22 · Related reading: organize your digital files

What is in Sheila Ann Mac's book about life shifts?

Her book uses one formula for the shifts that happen to everyone. The first chapter is on grieving and getting back on track; the next covers divorce and relationships, and whether to stay or go. Others cover parenting, the identity shift when children grow up, and caring for aging parents, drawn from Sheila caring for her own relatives. The last chapter is lifestyle design. Her free gift at sheilamac.com/freegift includes an introduction to the Boots Formula and a Boots meditation.

Listen from 15:52

Where does each part of the conversation start?

What resources were mentioned?

How can I support the show?

What did they say, word for word?

The transcript below is edited for readability: filler words and false starts are removed and speaker names are added. Nothing was added or summarized.

Read the full transcript +

Kathi: Hi everyone, I'm here with Sheila Ann Mac. She has over 20 years of experience in sales, leadership and personal development. She's a reboot consultant, team leader and mastermind facilitator. Sheila Mac has a passion for helping businesses, teams and individuals achieve their goals, and I am so excited to talk to Sheila about how she gets those teams to meet their desired results, with online courses and trainings and all the things that she does, because she is a busy, busy girl. So thank you, Sheila, for joining me on the show. I so appreciate your time.

Sheila: All right. Thanks for having me, Kathi.

Kathi: Yeah, absolutely. So tell me a little bit about your journey. How did you start doing what you're doing now? What did you do before you started leading teams and that type of thing?

Sheila: Okay, well, we go way back to when I was 23, which was a few minutes ago, and I opened my first gift store in Montrose, California. And the next thing you know, I ended up having five gift stores. The first one I leased out for five thousand dollars a month, which was so much money when you're 23. I don't even know how they gave it to me. And I had negotiated six months of free rent, and when you're 23, six months can be like six years. And all of a sudden the rent is due, and I had to figure out how to make the rent. By the time I hired a marketing consultant, I redid everything in the store. This is a 5,000 square foot store, so it's a dollar a square foot. And so I had to learn everything. And by the time I was done, I decided, okay, when this lease ends, I'm going to start buying my own buildings. I was very successful, and I started purchasing other buildings, and that was paid for by the sales in the store. So that was my first thing. And I was in the Montrose Shopping Park, and I remember everybody was two, three times my age, obviously. And they would say, now how is it you're buying a building? What do you do? What are you doing? And I didn't even know there was such a thing as coaching or consulting. I didn't even know the term. And I was like, let me show you how. And then, for me to get paid, I got my real estate license, and I would help them buy their buildings. And I was still running my stores and buying another building and doing a 1031 exchange. And so that's how I got into consulting before I even knew I was consulting.

That's how I got into consulting before I even knew I was consulting.

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Kathi: That's a pretty amazing story. You were doing what you knew how to do and people were paying you for it, which is the ideal entrepreneurial story, right? Amazing. Okay, so when you got your very first paying coaching client, to show them how to do it, what did it feel like? Where were you in your life at that point, and how did you feel when it happened?

Sheila: It was a dress shop owner. She had a dress shop, and she asked me for help. She was probably two and a half times my age, and she said, I will pay you. I just need your help. How do I market this store better? How do I display things? How do I actually buy a building one day? And that was how I started. And I was like, you're going to pay me for me to talk to you? I've been doing this for free for a while. I had no idea. So it was pretty cool. I was like, I can't believe this lady's going to pay me. That's awesome. So I didn't even know what to charge, what's fair. And I did a percentage deal. I didn't want to charge her. I was like, okay, you make so much, and I want a percentage, because I didn't even know how to figure out what you charge. We didn't have Google back in the day. We were going from DOS to, I had a point of sale maybe the second year in the store. So it was a different time, and you couldn't just go figure things out in a second.

Kathi: But still, taking a piece of the bottom line is also residual income, which was kind of smart of you way back when too.

Sheila: Yeah, I needed all that income, because I was buying the buildings and I was paying them off as quickly as possible. So that was my goal: the ownership.

Kathi: You are so smart. Wow, that's very, very exciting. So if you were to do it all over again, starting from nothing, what would you do, or what would you change?

Sheila: Oh, I would do business credit right away. I kind of fell into that, and I was like, oh my gosh. By the time I was 25, I was able to buy a van for the store and buy the property with the business credit, so it was the lowest interest rate. And having this S corp: somebody had told me, get into the S corp for protection. If somebody falls in your store, oh my gosh, you could lose whatever. So it would just be getting the business credit and separating that. And that was one thing with my clients. They didn't know. I had another very popular store. They sold clothing for teens, and they made a fortune in town. They were there for probably 25 years, and I shopped there when I was a kid and got the Jordache jeans. They were fifty dollars a pair back in the day, and it was a big deal. And so they did really well, but they were using personal credit. So when the husband got sick and they needed to retire, they didn't have the ability to sell their business or move forward, because they kept taking money out of the house to pay for it, and they didn't buy a building or anything. They took the money out of the house to pay for the holiday season, to buy all your merchandise in June. And then for the holidays, you would make all your money back for the year, and then you'd pay down your house again. And then when they got sick and needed to retire, they lost their home too. It was tough. And they said, well, we thought you were such a young one that didn't know what she was doing, but we should have listened. And I was like, oh, well, I didn't even know what I was doing. I just knew that I needed to cover myself and figure out a way to not pay this rent, because rent just kind of goes. In Beverly Hills, it's 20 or 30,000 a month for a store. You're going to rent versus buy, because it's way too expensive. But is it worth you being there? So that's when you have to really see if it pencils for you to have a business where the location is so important.

Sheila Ann Mac
Sheila Ann Mac, reboot consultant, mastermind facilitator and gift store owner.

Kathi: Yeah, absolutely, for retail. Retail is tough anyhow, under normal circumstances.

Sheila: Yeah. So now we're online, and the game changed again.

Kathi: Yeah, that's the one thing about change. It's something you can always count on, isn't it?

Sheila: It was really interesting, because I saw the change and things going online. So I put my stores online, and I was able to make that income plus rent out all my buildings that I had paid off. You know what I mean? So I was able to just be a landlady and travel full-time. I did that when the kids were older, and had a blast.

Kathi: Yeah, that's when I met you, traveling around, being the vagabond that you are.

Sheila: I had to learn how to travel. It was so different for me.

Kathi: Yeah, absolutely. So what do you think? You've been an entrepreneur for a while, and I'm sure you've been up and down a rocky road. If you had a piece of advice for entrepreneurs who want to create more freedom, what would you tell them to do?

Sheila: I would say to diversify: invest in something and diversify your investments to create some passive income. And business credit is the greatest place to start, because without that business credit, you're back to that other story I had, where you're going to go ahead and use your personal credit. To me, personal credit is for emergencies. It's if you need to help your kids or something like that, but it's not really what you want to fund your business with.

To me, personal credit is for emergencies, but it's not really what you want to fund your business with.

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Kathi: Yeah, that's really, really good advice. Definitely. So you're a busy girl. How many companies do you have? What do you have going on here?

Sheila: Oh my gosh. Well, the gift stores, they're online now, and I have somebody that runs those, pretty much one of the kids. So that provides for his house and his family and everything going on with that, and it gives me income as well. And then the properties. So I switched over to real estate, because that's something that I was doing. I had my license, and I was helping other people to buy and do these 1031 exchanges, so you can build up and exchange without paying the capital gains tax. And with that, I didn't even know, again, I didn't realize what I had or what I was doing was such a big deal. Doesn't everybody know this? And so I was invited by eXp Realty to go ahead and teach an online course on commercial investing and 1031 exchanges. And to me, it's like, oh, well, that's like the back of my hand. I know how to do that. That's easy for me. That's like zero effort. And so I'm teaching real estate agents online how to invest for themselves and how to help their clients. And then later I transferred over and work also with Keller Williams in Beverly Hills, and in Vegas as well. So that's just fun, and it's mostly referral work and teaching classes right now.

Kathi: So when you're doing all this stuff and you're busy, busy, busy, what do you do to de-stress whenever you feel overwhelmed and burned out and just ready to say, I've got to do something? What's your go-to hack to de-stress?

Sheila: All right. Well, first of all, everything I do is fun for me. To socialize and help people and talk to people? Okay, I could do that. It's not a problem. That's fun for me. And then I created a lifestyle based on what I wanted and what makes me happy. So my lifestyle design is I have two homes and a beautiful wellness center to go to. And so my de-stress is to go to our events, have fun, go dancing, do fun things like that. It's like a five-star resort at one of my homes, and you can do paddle boarding and go on the boat. So that's my de-stress. And then family time is really important too. And my book is all about this: something happens in life, and it always does, whether it's the coronavirus or some other fun thing going on. Some kind of life shift happens, and it's really about your identity at that moment. It's like, okay, now I get to reinvent myself and my life on my terms. How can I have fun? How can I make life work for me? Because in the end, all that matters is you're happy with family and friends, and everything else is just a bonus. And so that's what I did: just design my life on my terms, and help other people do that.

Now I get to reinvent myself and my life on my terms.

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Kathi: That's a fantastic piece of advice that's never been heard yet on this podcast: design the life of your choice, because it comes back to we are our own boss. So, ladies and gentlemen out there, if you feel like you don't have freedom, you're the one that created that. So you can reinvent, you can recreate, to create more freedom, if that's what you're really craving. And what I find is if you don't have freedom, it's because you're probably not on purpose. And like you said, Sheila, what I do, I love. It's fun. So it's not work, so you have less likelihood to get burned out.

Sheila: Absolutely. It's social time, working with my clients. I get things done, and it really does change things for them. And it's easy, but for me, it's fun. And to see that shift happen is everything. I'm just having fun. It really is. And if I wasn't, I don't need to do it, so I wouldn't do it.

Kathi: Yeah, absolutely. So tell me about your book. How did it start?

Sheila: Oh my gosh. My book started when I had just stopped traveling. I had burnout from traveling full-time for seven years. I had a blast, learned from all the masters, and it was wonderful. And then I was like, I need to have a home again. And so I bought this beautiful home on the beach, in Ventura. Well, I designed the house, I made it beautiful, and it took me about a month. And finally, my daughter was going to move in, and we were going to live at the beach and have this wonderful life. And the night that I was moving in, clients kept me late, and I was like, okay, I just want to go. I had Airbnb rentals, and they had a problem, and it was this whole long story. So when I'm driving home, there's fire everywhere. And I lost the home and the investment and the car and my cat. And I was like, that was a rock bottom for me. I don't have my clothes. I don't have my house. Talk about clearing clutter: there was no clutter left. I mean paperwork, important pictures. Luckily, I had backups of a lot of them, but not everything. And so it was hard. And everybody else was going through the same situation in my area, so it's not like you could just ask for help, because everybody needed more help than I did. I got to stay in this little rental. My vacation rental was full, so I stayed in kind of like the maid's quarters, I guess, where you have all the towels and all. And there was a little bathroom and a little sink, and it was 400 square feet. And I'm like, this is not cool. And then I borrowed a car from one of my sons, and it was this car that drove sideways. This is so stupid. And I'd have to lease out a nice car from Turo for my real estate clients, to figure everything out. And it took about a month and a half. And then I was invited to Beverly Hills to work, and I moved there. And then I got this great deal on this home. So it was all perfect, and even better than what I imagined, and I got to redesign things. I was like, wow, I didn't even know that I wasn't supposed to live in Ventura, I guess. Okay, cool. I'm supposed to go to Beverly Hills, and this beautiful lake vacation home. So that was the shift. And I thought, what would I tell my best friend if they were going through a tough situation like this? How would I help them? So my chapters use a formula for whenever life happens and we have a shift. The first chapter is on grieving and getting back on track through that. And then I go into, if you're getting a divorce, or a relationship, that chapter is Shift or Get Off the Pot, and it's all about: do you stay or do you go? And if you go, how do you reinvent yourself? And there's parenting, and then our whole shift that happens when our children grow up and our identity shifts again, and we don't have the same responsibility we did. Then there's parenting our parents, elder care. That's the time in life where a lot of us are facing that now, and maybe we can't even have them in a care facility, and we've got to have them home. I took care of all my relatives until they passed away, grandparents and this and that. And so that was something I went through, and I was able to speak from my experience in how to do that. And there are so many resources you don't know about until after the fact, or you've spent way too much money trying to help mom or dad. So there are all these different things that happen in life, and they happen to everyone. And so it's, how do you get through it? So I use this formula, and the last chapter is lifestyle design. So whatever happened or is happening, it's really, okay, let's redesign your life. Reinvent yourself on your terms.

What would I tell my best friend if they were going through a tough situation like this?

Kathi: Wow, that's an amazing book. Everybody should pick that up. We're going to put the link to it down below in the show notes so that you can buy it. What's the website where they could go to also check it out?

Sheila: Okay, yes. So I have a free gift for all your listeners. If you go to www.sheilamac.com, that's S-H-E-I-L-A M-A-C, sheilamac.com/freegift, there you will have a free introduction to the Boots Formula, as well as the Boots meditation.

Episode artwork: Business Credit vs Personal Credit: How to Scale Safely with Sheila Ann Mac
Episode 25 of Organized and Energized! The Podcast: Business Credit vs Personal Credit: How to Scale Safely with Sheila Ann Mac.

Kathi: I love it. I love it. It's funny that you talk about shift a lot. I almost named this podcast Shift Happens, because it's really about change. What do you do when things happen and you have to change? How do you change with grace? How do you reinvent? Just like in my background, which we talked about a little bit, when we lost our company, and when you lost your house, it's like, okay, so now you have this space. You have this vacuum of free space and free time and freedom in your mind, actually, because it's all like a boom. Okay, reset. It's actually a gift that is given to us, I think, at certain times during our life when we need it. We need that little clickety shift to pop us into action. And I highly recommend that all of you grab the free resource, because Sheila knows what she's talking about. She walks her talk, girls and guys. She totally knows how to help you go up by your bootstraps and regain and reset and revitalize your life. Obviously, you're walking your talk, because you love your life and you're cranking out and you're doing amazing things.

Sheila: Thank you. Thank you.

Kathi: Well, I really appreciate your time on the show. Make sure to grab the resource. And I wish you no more fires.

Sheila: Yes.

Kathi: But reinvent and reinvent and reinvent, because that's what it's all about.

Sheila: Thank you. Thank you again, Kathi, for having me on the show.

Kathi: Absolutely. Sheila, take care of yourself.

Sheila: All right. Bye-bye.

Kathi: And for you listeners, I will see you next time around. And thanks, Sheila.

Inspired? Here Are Your Action Steps:

  • List what people already ask you to show them how to do, and think about whether it could be paid work.
  • Decide how you will price your first client before you start; Sheila began with a percentage of sales.
  • Check whether your business spending is kept separate from your personal and household finances.
  • Before signing a costly lease, work out whether the location really pencils out for your business.
  • Write down what makes you happy and build your week around it.
  • Put fun and family time on your schedule as your way to de-stress.
  • Keep backups of important papers and photos somewhere other than your home.
  • When a big life shift hits, ask what you would tell your best friend in the same spot.
  • Get Sheila's free gift at sheilamac.com/freegift.

Download the checklist (PDF)

Frequently asked questions

Which is better, personal credit or business credit?

+

In this episode Sheila Ann Mac shares her view: she would use business credit to fund a business and keep personal credit for emergencies. She says that if she started over she would set up business credit right away. She also tells the story of a store whose owners funded it with personal credit and lost their home when they had to retire.

How did Sheila Ann Mac get started in business?

+

At 23 she opened a 5,000 square foot gift store in Montrose, California, with six months of free rent and $5,000 a month due after that. She hired a marketing consultant, made it work, grew to five stores and began buying her own buildings. Older shop owners started asking how she did it, and she got her real estate license so she could help them.

What is Sheila's advice for entrepreneurs who want more freedom?

+

Sheila says to diversify and invest in something that builds passive income, and to start with business credit. She sees personal credit as something for emergencies, such as helping your kids, not for funding your business.

What happened in the fire?

+

Soon after Sheila bought and designed a home on the beach in Ventura, a fire destroyed the house, her car and her belongings, and she lost her cat. She lived for weeks in a 400 square foot room at her vacation rental before a job offer took her to Beverly Hills. She says the new life turned out better than the one she had planned.

What is in Sheila Ann Mac's book?

+

Sheila wrote it as the advice she would give a best friend going through a big life shift. Chapters cover grief, divorce and relationships, parenting, caring for aging parents, and finally designing your life on your own terms.

Who is talking in this episode?

Kathi Burns, CPO®, Business FLOW Strategist and host of Organized and Energized! The Podcast

About the Host, Kathi Burns

Kathi Burns, CPO®, is a Business FLOW Strategist based in San Diego. For the last 20+ years, Kathi has helped clients create systems they can stick to. She is the author of How to Master Your Muck, Organizing With Tetris and Home Organization, The Smart Guide, and co-author of four more titles; all are in Kathi's shop. Kathi's business has been featured on Good Morning America, and her advice has been featured in Oprah Magazine, Martha Stewart Living, Better Homes and Gardens and Entrepreneur Magazine.

More about Kathi · Shop Kathi's books · Business Logjam Session · Apply to be a guest

Sheila Ann Mac

About Sheila Ann Mac

Sheila Ann Mac has more than 20 years of experience in sales, leadership and personal development. She is a reboot consultant, team leader and mastermind facilitator. At 23 she opened a 5,000 square foot gift store in Montrose, California, grew it to five stores, and began buying her own buildings from store sales. She got her real estate license to help other shop owners buy buildings, later took her stores online, and travelled full-time for seven years. She now teaches real estate agents about commercial investing and 1031 exchanges and does referral work. After a fire destroyed her new home in Ventura, she wrote a book on getting through life's big shifts.

More episodes with Sheila · Sheila’s website

Want help putting this into practice?

Kathi Burns, CPO®, Business FLOW Strategist and host of Organized and Energized! The Podcast

Book a Business Logjam Session with Kathi

A private 75-minute online session to find the one thing holding your business back and leave with your next steps, using the same F.L.O.W. process Kathi uses with her own clients: Focus on your goals, Locate your logjams, Outline your solutions, Walk away knowing your next steps.

Book a Business Logjam Session

Prefer to start small? Download Kathi's free eBook 6 Steps to Organize Your Home Office.

Published · Updated

This episode page is for general information. Guests speak for themselves, and their opinions, statistics and examples are their own. Nothing here is legal, financial, medical or mental-health advice; talk to a qualified professional about your own situation. Some links go to the guest's own products or free offers; addSpace does not earn a commission from them unless stated.

About the author 

Kathi Burns

Kathi’s expert advice has been featured in national media outlets including Oprah Magazine, Martha Stewart Living and Better Homes and Gardens, Entrepreneur Magazine, and more. As the author of 2 books, Kathi has also developed several online courses to help clients get better organized and energized in all areas of their home, life, and business.

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