Podcast topic
Getting more clients starts with a clear message about the one problem you solve for one kind of customer, not with more marketing channels.
Which episodes answer “How do I get more clients?”?
BrandingEpisode 150How to Differentiate Your Brand & Attract More Customers with Sue Kirchner
Brand strategist Sue Kirchner says a brand lives in the minds of customers, employees and investors, not in what a founder says about the company.
FocusEpisode 148How to Fix a "Junk Drawer" Business and Scale Faster with Yvonne McCoy
Yvonne McCoy calls a business that is a collection of old systems and products, rather than a well-oiled operation, a "junk drawer" business; she found her own when COVID cut her nonprofit clients' funding.
Social MediaEpisode 144How To Use Social Media More Strategically In 2026 To Find New Customers with Louise McDonnell
Louise McDonnell, founder of the AI-powered marketing platform Sell on Social, started her business in 2009 after being made redundant on her birthday during Ireland's worst recession.
WorkshopsEpisode 141How One Monthly Workshop Can Easily Fill Your Coaching Program Without the Hustle with Janelle Anderson
Janelle Anderson says coaches should stop asking how to find clients and ask how to help clients find them.
ContentEpisode 139How to Build a Customer Base AI Can't Steal with Allan Ngo
Allan Ngo, founder of Digital Solopreneur, pre-sold his first course on email marketing by emailing his list before he had a sales page or all the modules laid out.
NetworkingEpisode 137So Many Plates… So Little Time? Is it too late to start something new with Shonna Jordan
Shonna Jordan owns Jordan & Jordan Marketing and Good Ol' Gals, a women's networking group she helped start in December 2007 and now leads, with two chapters in San Diego.
MessagingEpisode 135How to find a business model that's simple AND effective with Ellen Finkelstein
Ellen Finkelstein wrote technical books on AutoCAD, PowerPoint and Flash; her AutoCAD book went through 17 editions, and she earned about $1.50 per copy in royalties.
ClientsEpisode 134Fragmented to Focused – Find Your Client in the Next 90 Days with Christine Campbell
Business advisor Christine Campbell Rapin says the idea is the easy part of business, because people don't buy the idea, they buy the outcome.
CollaborationEpisode 133How to always be growing your audience
Cat Griffin grew a travel Instagram account from zero to 100,000 followers in two years, and she stresses it took a huge amount of work and is not realistic for most people.
AdvertisingEpisode 129How To Scale Performance Marketing Without Wasting Ad Spend with Borja Cuan
Borja Cuan co-founded Four15 Digital, an agency that buys media and designs creative for businesses scaling on Google, Meta, LinkedIn, Pinterest and TikTok.
WebsitesEpisode 123How To Make your Website WORK for YOU with CJ Gilbert
Website designer CJ Gilbert says your own website is the only thing online you fully own and control, so it should be the hub for everything else you do online.
PartnershipsEpisode 120How to Grow Your Business With Partnerships with David Riklan
David Riklan bought the domain selfgrowth.com in 1995, ran it as a side business and went full time in 2003; the site has had more than 100 million visitors.
MessagingEpisode 119How to Deliver a Powerful Marketing Message & Attract More of Your Ideal Clients with Nicki Chang-Powless
Client attraction specialist Nicki Chang-Powless says two factors make or break small business marketing: choosing the right marketing activity for where you are now, and the marketing message itself.
GiveawaysEpisode 115How to Design the Life You'd Love to Live with Michael Neeley
Michael Neeley went from professional actor to tech startup founder to podcast coach, launching his first show in 2014, two weeks after a coaching client told him he should start one.
LaunchingEpisode 113How to launch a course on time and without the overwhelm with Orsi Veres
Orsi Veres of Design You Need built her business as a side hustle for three years, starting in 2018, before leaving her corporate job at the end of June 2021.
SalesEpisode 105How Client Thinking Unlocks Your Sales Strategy Super Power with Lynn Whitbeck
Sales consultant Lynn Whitbeck says entrepreneurs stumble in sales when they make it about themselves, treat asking for the sale as pestering, and have no follow-up system.
StorytellingEpisode 102Why Storytelling Helps Your Business Grow with Rob Burns
Documentary filmmaker Rob Burns says stories work in marketing because people buy from people they know, like and trust.
SponsorshipEpisode 91How Working with Sponsors can Energize your Projects with Charmaine Hammond
Charmaine Hammond spent about 10 years as a correctional officer, then became a mediator, a speaker and the sponsorship expert behind Raise a Dream.
RevenueEpisode 90How to Sell Before You Build with Holly Jean Jackson
Holly Jean Jackson went through four corporate layoffs before building a consulting business around revenue and peak performance.
VisibilityEpisode 88How to Create a FUN and PROFITABLE Business with Cindy J Holbrook
Cindy J Holbrook, The Visibility Wiz, started her first business at 10 by selling golf balls she fished out of a Los Angeles riverbed.
MarketingEpisode 83How to Streamline Marketing and Overcome Overwhelm with Sarah Block
Marketing strategist Sarah Noel Block, founder of Tiny Marketing, says many small-business funnels break down because they stop at awareness content or never nurture leads after the lead magnet.
MessagingEpisode 74How to get more leads and sales from your website with Peter Sandeen
Marketing messaging consultant Peter Sandeen starts with how target customers view what you offer, not with how you would pick them out of a crowd.
EventsEpisode 72How to Add 6 figures to Your Business with Events with Dannella Burnett
Event producer Dannella Burnett, owner of Encore Elite Events and Speakers Need to Speak, has produced events for groups from 25 people to 250,000 over 30 years.
BrandingEpisode 71How to Leverage Brand Positioning to Uplevel Your Business and Profits with Susan Friesen
Brand strategist Susan Friesen, founder of eVision Media, says her first web clients came from women's networking groups she attended with no intention of selling.
CoursesEpisode 69How to build a scalable model and leverage your intellectual capital with digital products with Theresa Ashby
Theresa Ashby went from vice president of operations over two hospitals to co-founding Kaleidoscope Media Services, which helps consultants and companies add digital products to their businesses.
EmailEpisode 685 Simple Strategies to Grow Your Email List to Your First (or Next!) 1,000 Email Subscribers! with Kristen Robinson
List-building specialist Kristen Robinson says her first webinar drew nobody because she had no email list, and a borrowed list of 200 people bought nothing.
OutreachEpisode 60How to Drive Leads Through Social & Email Without Being a Spammy Salesperson with Patrick Henseler
Patrick Henseler co-founded Connect365, software that sends personal-looking outreach emails from your own Gmail, Google Workspace or Outlook account instead of a marketing platform's servers.
SalesEpisode 44How to Grow Your Business Without Ads with Ana Patricia Bourgeois
Ana Patricia Bourgeois helps ambitious women entrepreneurs double their sales using organic social media rather than paid ads and marketing.
SEOEpisode 41Local SEO Secrets: How to Rank Your Business on Google with John Vuong
John Vuong founded Local SEO Search, a Toronto agency that helps small and medium-sized businesses rank on Google, in 2013 after more than five years selling Yellow Pages advertising.
ClientsEpisode 40How To Get Clients with a Tiny Audience with Ina Coveney
Business coach Ina Coveney spent eight months building her first online course and sold four copies of it.
PurposeEpisode 23Soul Resonance: How to Attract Clients Who Truly Align With You with Jennifer Urezzio
Jennifer Urezzio, founder of Soul Language, says no one is here just to be a coach, an author or an entrepreneur; those are delivery systems for something more profound, first for yourself and then for others.
NetworkingEpisode 19How To Be a Connector Even if You Don’t Know Anyone with Michael Whitehouse
Michael Whitehouse moved to Connecticut in 2014 knowing no one, went to every networking event he could find, and within a year was connecting local business leaders who lived seven miles apart and had never met.
NicheEpisode 10How to Choose a Niche and Free Up Your Time with Jenn Neal
Marketer Jenn Neal says leads are the main challenge her agency's clients face, and that running Facebook ads alone means Facebook takes a big cut of every lead.
ContentEpisode 8How to Create Content That Actually Converts Into Clients with Britney Gardner
Britney Gardner started her first business at 20 and spent more than a decade as a wedding and portrait photographer before moving into brand strategy.
Getting more clients starts with a clear message about the one problem you solve for one kind of customer, not with more marketing channels.
The guests in this collection are brand strategists and business coaches who have rebuilt their own businesses, and they agree on the order: focus first, message second, visibility third.
Sue Kirchner explains why your brand lives in your customers' minds rather than in your tagline, and Yvonne McCoy shows how to fix a business that has become a junk drawer of old offers.
Kathi Burns hosts Organized and Energized! The Podcast and runs the Business Logjam Session for owners who are stuck. These episodes are the conversations about clients: how to stand out, how to stop chasing every trend, and how to turn what you already do well into the thing people hire you for. Every episode page has a TL;DR, question-led show notes, a full transcript and a checklist.
Why am I not getting more clients even though I work hard?
Usually because the message is about you rather than about the customer. Sue Kirchner learned this when an investor turned down her first pitch: she had talked about what she wanted, not what he or her clients needed. She rewrote the plan around them and he said yes. The same shift works for a website, a talk or a sales call.
How do I pick what to focus on when I offer too many things?
Pick the thing clients already come to you for and that comes easiest to you, then build the business around it. Yvonne McCoy calls the alternative a junk drawer business, a pile of old systems and products with no through-line. She also warns that you cannot see your own strengths from inside the business, which is why both she and Kathi recommend an outside eye.
Is branding worth it for a small business?
Yes, if you treat it as a decision-making tool rather than a logo. Sue Kirchner says branding keeps a small business focused and tells it how to talk to each audience that matters. Her free ten-question workbook is a way to start without a budget, and Kathi's customer follow-up article covers what happens after the client says yes.
Which articles go deeper on this?
- How to Create a Customer Follow-Up System That Works for a Small Business: turning first contacts into repeat clients
- Organizing Clients and Customer Contacts: one place for every client and prospect
- Steve Job's 10 Year Mistake: why more effort is not the answer to a stuck business
Frequently asked questions
How do brands differentiate themselves from their competitors?
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By finding out what customers actually value and saying that, consistently. Sue Kirchner interviews a company's top customers about why they stay loyal; nine times out of ten the answer is not what the founder expected, and that answer becomes the message.
What is the difference between a personal brand and a business brand?
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A personal brand is built on the founder; a business brand can run and be sold without the founder. Sue Kirchner says that if you ever want to sell, the brand has to move from you to the organization, or you will get a lower price and have to stay on for years.
How do I focus on my business when everything feels urgent?
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Yvonne McCoy suggests coaching yourself the way you would coach a client: name your north star, pick the offer that comes easiest to you and that clients want, and show up in the same place on a schedule you can keep, whether that is once a month or twice a week.
How can I find my niche for my business?
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Look at the work clients already come to you for and the results they talk about. Yvonne McCoy says what comes easiest to you is often what clients want most, and that you usually need someone outside the business to point it out.
Is branding only for big companies?
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No. Sue Kirchner works with businesses between one and fifteen million dollars in revenue and calls branding a strategic decision-making tool that keeps a small company focused. Her free workbook is built for owners with no marketing department.
Who are the guests in this collection?
- Sue Kirchner, brand strategist, founder of BrandStrong Marketing and host of the Turbo Branding Show
- Yvonne McCoy, business strategist, MBA, and creator of the Be Found framework
- Louise McDonnell, marketing strategist and founder of the AI-powered marketing platform Sell on Social
- Janelle Anderson, coach for coaches, virtual events specialist and creator of the CLIENTS Framework for workshops
- Allan Ngo, founder of Digital Solopreneur, helping coaches and educators run one-person businesses
- Shonna Jordan, marketer, owner of Jordan & Jordan Marketing and owner of the Good Ol' Gals women's networking group
- Ellen Finkelstein, messaging and email marketing coach, PowerPoint trainer and author of technical books on AutoCAD and PowerPoint
- Christine Campbell Rapin, business advisor and mentor, founder and CEO of CLEAR Acceleration Inc.
- Cat Griffin, social media and sales strategy teacher and organizer of collaboration bundles and summits
- Borja Cuan, co-founder of the performance advertising agency Four15 Digital
- CJ Gilbert, website designer, founder of Jungle Studios and host of Ask a Web Geek
- David Riklan, founder of SelfGrowth.com and co-founder of the Joint Venture Directory
- Nicki Chang-Powless, client attraction specialist and founder of NCP Consulting Services
- Michael Neeley, podcast coach, business strategist and creator of the Infinite List community
- Orsi Veres, founder of Design You Need, helping women business owners with branding, websites and course launches
- Lynn Whitbeck, sales consultant and founder and CEO of Strategic Sales Queen (formerly Petite2Queen)
- Rob Burns, documentary filmmaker and storyteller at Treehouse Studios
- Charmaine Hammond, sponsorship expert, co-founder of Raise a Dream and founder of Hammond International
- Holly Jean Jackson, revenue and performance consultant, author, TEDx speaker and founder of Changemaker Impact Co.
- Cindy J Holbrook, the Visibility Wiz, online business strategist for coaches, speakers and authors
- Sarah Noel Block, relationship-led growth strategist and founder of Tiny Marketing
- Peter Sandeen, marketing messaging consultant, known as the marketers' marketer
- Dannella Burnett, event producer, owner of Encore Elite Events and Speakers Need to Speak
- Susan Friesen, brand strategist and founder of eVision Media
- Theresa Ashby, advisor, speaker and author known as The Business Oracle; co-founder of Kaleidoscope Media Services
- Kristen Robinson, lead generation specialist of Explode Your Audience
- Patrick Henseler, co-founder of Connect365, a sales outreach software company
- Ana Patricia Bourgeois, intuitive business coach for women entrepreneurs and host of The Powerful Female Leaders Podcast
- John Vuong, owner and founder of Local SEO Search, a boutique SEO agency in Toronto
- Ina Coveney, business coach for online coaches and host of The Global Phenomenon podcast
- Jennifer Urezzio, founder of Soul Language, a system of 107 core energies of the soul
- Michael Whitehouse, networking concierge known as The Guy Who Knows a Guy, author and podcast host
- Jenn Neal, marketer and founder of Formula Done
- Britney Gardner, brand strategist, creator of the Be Seen method and host of The Know Like & Trust Show
What other questions does the show answer?
- How do I grow my business without burning out?
- How do I become known as an expert?
- How do I organize my home and closet?
Every episode on the show is on the podcast archive; every guest is in the guest directory. If your business needs more than a podcast, book a Business Logjam Session with Kathi.
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